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A GOOD LISTENER AND SPEAKER

Research has shown that the human mind can process words at the rate of about 500 per minute. The difference between the two at 350 is quite large. So a speaker must type every struggle to retain the courtesy of the hearers and the hearer should also be suspicious not to let his cognizance meander.

Good communication calls for good listening skills. A decent talker must automatically be a decent listener.
Listening starts with hearing but goes beyond. Hearing in other words is necessary but not a sufficient condition for listening. Listening involves hearing with attention. Listening is a process that calls for attention and concentration. While listening one should be observant. In other words, listening has to do with the ears along with the eyes and the mind.
 It calls for participation and involvement. It is quite often a dialogue rather than a monologue. It is necessary to make it abundantly clear that one is interested in knowing what the other person has to say.

Good listening is an art that can be cultivated.Good listener discerns the art of getting much additional than what the talker is trying to convey He knows how to prompt, persuade but not to cut off or interrupt what the other person has to say. At times, the speaker may or may not be coherent, articulate and well organised in his thoughts and expressions. He may have it in his mind yet he fails to marshal the right words while communicating his thoughts. Nevertheless, a good listener puts him at ease, helps him articulate and facilitates him for listening to be effective, it is also necessary that barriers to listening are removed. Such barriers can be both physical and psychological. Physical barriers generally relate to hindrances to proper hearing whereas psychological barriers are more fundamental and relate to interpretation and evaluation of the speaker and the message.

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